Property Managers are different. While many of the services they offer may seem the same, each company is different, and how they deliver these services and your experience and interaction with them will vary.
First, ask some relevant questions that will help you understand the basics of how they will care for your home. Then understand their communication style – that’s a big deal. You are out of the area and don’t have direct contact with your home, so make sure they deliver a high level of communication to you and to your tenant. It’s got to be a good fit for both you and the property manager.
Look beyond just price and make sure you compare similar services and whether you feel you TRUST this company. After all, this is one of your biggest assets, and trust is important. In the end, your gut will tell you which company is the clear winner for you.
As someone who owns a rental property, you know that your home is the core of your business. Our job is to help make sure it stands out and rents for a strong price. We follow a clear seven-step marketing plan that creates steady interest and helps you secure a great tenant in a short period of time. Throughout the process, we stay in close contact with you and offer practical suggestions for updates or small improvements that can boost the appeal of your property. With a coordinated effort, you can feel confident that your place will attract reliable tenants and perform well in the market.
Choosing a tenant is a moment to approach with care. While it is natural to want the place rented as soon as possible, taking a thoughtful approach pays off. The person you select will influence how the entire rental period feels, and setting things up with a good match creates a positive start for everyone involved. That is why we always remind clients that finding the right tenant is far more valuable than filling the space in a hurry.
Rent collection usually feels pretty straightforward when tenants send payments on schedule. When a payment does not arrive, we step in right away and guide the process so everything moves forward at the right pace. Once a tenant passes the grace period outlined in the lease, we deliver a pay or quit notice and apply any late fees that are required. If payment still does not come in after that, we move into the early conversations that lead toward an eviction.
Our property managers look after maintenance and urgent situations during regular business hours. Once the day wraps up, a trained call center steps in to take over for evenings and weekends. This arrangement ensures tenants can connect with someone right away whenever an important issue comes up.
We check the property a few times during the lease term, so we always have a clear picture of how everything is going, and to confirm that the tenant is following the lease guidelines. When a new tenant is about to move in, whether you are leaving or there is a brief break between residents, we carry out a detailed move-in inspection. This helps us record the exact condition of the home on the lease start date and gives everyone a solid reference point moving forward.
With clear communication and reliable follow-through, our team helps owners stay informed while keeping daily operations running smoothly. Whether coordinating maintenance, supporting tenants, or handling inquiries, we bring consistency and confidence to every interaction. Our organized approach encourages positive relationships and creates an environment where both owners and renters feel valued. By being attentive and easy to reach, we ensure that every detail receives the care it deserves, allowing property owners to enjoy a well-supported and thoughtfully managed investment.
When you own a rental property, you own a business. Our business is to manage your business, and we approach everything that way. Whether it’s a rental property management business or a local coffee shop, every owner looks to their business manager to take care of a few key things. Managing the money, treating customers right, providing reporting, offering advice to improve the asset, reducing your risk, and working to be as profitable as possible. This is what we do and how we view our relationships with our owners. We’re not task-driven – we’re relationship and results-driven.